In addition to the mistreatment and neglect that Wild Creations employees inflicted on the frogs at the company's supply house, there are other problems:
- The U.S. Centers for Disease Control and Prevention has identified more than 200 people, most of whom are children, in 41 states who were exposed to a unique strain of salmonella that was traced to Wild Creations' frog supplier, Blue Lobster Farms in California. In April 2011, the California Department of Public Health sent an urgent notice to pet stores and distributors of "aquatic pets" urging vendors to "immediately discontinue distribution and sale of these frogs" and asking that vendors share the memo with customers who may have purchased these animals.
Creations supervisors confirmed that an estimated 180 shipped frogs froze to
death because employees failed to include heat packs with the shipment.
- Wild Creations owner Peter Gasca, while training salespeople at an exhibition booth, cautioned against leading customers to question how long frogs would survive and discouraged "pitching" the "seven-day warranty" that's advertised with the "ecosystems." Gasca provided his salespeople with a net to scoop out frog "casualties" and instructed them, with regard to customers who voice concerns for the frogs' welfare, "'It's a completely safe environment for the frogs.' That's all you need to tell them."